Q: Which size is suitable for me? A: We can customize the dress for you for free, please choose any size to pay, and then send your bust, waist, hips and total height for me on the chat page, we will customize it for you.
Q: How long does it take to customize a dress?If I need this item with rush,what should I do? A: We usually need within 10-12 business days to finished customize,you should choose fast shipping,like DHL /UPS/Fedex,it will faster than AliExpress Standard Shipping.
Q: Can the product be exactly the same as the picture shows? A: Honestly, we can't make the product 100% the same as the picture, but we will do our best to make it more than 95% similar
Q: I want to customize another dress I want（not in store), what should I do? A: You can send me the pictures of the dress you want and we will give you a quote and an equivalent link to pay.
Q: How can I track my parcel? A: Aliexpress Standard Shipping: https://global.cainiao.com/ DHL/UPS/Fedex: https://www.17track.net/en
Q: Return & Refund? A: Full refund if you don't receive your order. Partial Refund, if the item has serious quality problems.
About Size
If you know your body size very well and it is not convenient to re-measure your body, you can choose to order your wedding dress according to the standard size. Please check the detailed data and submit the order in the size closest to your body size data.
Can I order dresses in custom size?Any extra cost? Yes, we offer customized size for free. Please choose "Custom Size" option when you check out and leave your detailed body measurements in order note. Here are all measurements we need for customization. Bust__inch/cm Waist__inch/cm Hip__inch/cm Hollow to floor__inch/cm Height__inch/cm Arm girth__inch/cm (Need for dresses with sleeves) Arm length__inch/cm(Need for dresses with long sleeves)
About Shipping
1. leave message in following condition: want custom made size color other styles; tell us the exact date you need the dress; have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3. Before ordering, please read this listing carefully and ask all your questions. To send an email We will answer your questions within 24-48 hours. or Please use TradeManager contact me.
5.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions, and measure yourself carefully.
6.If you want to cancel the order : we accept full refund within 24 hours after you placing the order;
Please keep our company information in your contact file, check our website when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you make your own design, we could make according to customers requirement.
